Note: If you don't know how to open the printers folder, follow the steps below dependent on your Operating System type:įor Windows 8: Click Control Panel in Apps screen => Hardware and Sound => Devices and Printersįor Windows 7: Click Start => Devices and Printersįor Windows Vista: Click Start => Control Panel => Hardware and Sound => Printersįor Windows XP: Click Start => Control Panel => (Printers and Other Hardware) => Printers and Faxes. Open the printers folder and check the following: STEP 2: Check the printer driver settingsĪ. If you are using a network model, make sure that you have not accidentally connected the USB cable to the LAN port instead of the USB port. Use a USB cable no longer than 6 feet long (2 meters). If you are using a USB hub, remove it and connect the printer directly to the computer.ĭepending on the model of the USB Hub, the printer may not be correctly detected. Try disconnecting and reconnecting the USB cable at both ends.ĭisconnect the printer and the computer and reconnect them. Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Make sure that the Tape Creator is turned on.ī. STEP 1: Check the connection between your Brother machine and the computerĪ.
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